💬 We're Here to Help

We’re here to make things easier — truly.

Whether you have a question about NURA, need help with an order, or simply want guidance, our team is here to support you.

We’re a small, dedicated team — not a call centre — so every message is read by a real person who genuinely cares about your experience.

Email support@urbanfetch.shop
Hours Mon–Fri, 09:00–17:00
Response Within 24 hours
Your comfort matters to us — and support should feel calm, clear, and effortless.

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